Sign in
Log in at the advertiser login. Reset the password from that screen rather than emailing a password you want us to set.
Stuck under review
Under review is not a pause. Wait, then check the ad. If it is not eligible, read the note, fix the creative or URL, and resubmit.
Display images missing
Re-open the ad and confirm logo and images preview. Replace failed uploads. Use common image types.
Targeting looks empty
Add at least the countries you can serve. Save targeting before you leave the campaign flow.
Schedule not respected
Confirm days and hours the scheduler understands. A paused campaign will not run even inside the window.
Payment declined
Check name, country, and the advertising-services description. Try the other supported processor if one issuer declines.
Still stuck?
Write from the account email with the campaign name or payment time.